What makes a workplace actually work for the people using it?
For Marisa Galioto, Workspace Product Head at JPMorganChase, it starts with understanding people: how they behave, what gets in their way, and what makes them feel supported in a space.
In conversation with Rex Miller, Principal at MindShift, Marisa shares how that mindset shapes her approach to workplace strategy across JPMorganChase’s massive real estate portfolio. They discuss breaking down silos between real estate, technology, HR, and operations; bringing the right people into the design process early; creating more flexible spaces; and why workplace leaders need to spend less time making assumptions and more time actually observing how their spaces are being used.
The conversation also digs into hospitality and the small details that can have an outsized impact on the employee experience. As Marisa puts it, buildings are ultimately about how people feel inside them.
Want to learn more? Watch the full video below.
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